Services · Message and media

Digital strategy

Making digital spaces a place of authentic dialogue with citizens: editorial presence, community engagement, online mobilisation and rigorous measurement of impact.

Who it is for

Candidates, parties, elected officials and organisations engaged in online public debate.

When

On an ongoing basis; a digital presence is built well before campaigns and continues beyond them.

Key deliverables

Digital strategy, editorial line, content calendar, moderation framework, impact reports.

Stakes

Digital as a space for dialogue rather than noise

The rapid spread of mobile internet has profoundly transformed political communication on the continent. Social networks, video platforms and instant messaging have become major spaces for information, discussion and mobilisation, especially for younger generations.

These spaces also carry well-documented risks: echo chambers, polarisation, viral spread of false information, use of inauthentic accounts. A responsible digital strategy must take advantage of opportunities for direct dialogue while refusing to contribute to the degradation of the information space.

We design digital strategies based on quality content, authentic community engagement, active listening to conversations and honest measurement of impact — far from vanity metrics.

Illustration : tendance agrégée et intervalle de confiance
Scope of the engagement

What the engagement covers

A structured digital presence, consistent with the overall campaign strategy.

01

Digital strategy

Choice of platforms, objectives, audiences and coordination with other channels.

02

Editorial line and content

Formats suited to each platform: short video, visuals, text, live broadcasts.

03

Community engagement

Dialogue with citizens, answering questions, highlighting genuine supporters.

04

Messaging and relays

Organising distribution through messaging apps, with participants’ consent.

05

Moderation

Transparent moderation rules, handling of hate speech and disruption attempts.

06

Impact measurement

Indicators of reach, meaningful engagement and conversion to action.

Our approach

Building a lasting presence

A step-by-step approach that prioritises credibility and real engagement.

01

Audit

Analysis of existing presence, audiences and conversations.

02

Strategy

Defining objectives, platforms, editorial line and resources.

03

Production

Creating and publishing content, community engagement and moderation.

04

Measurement

Performance analysis and continuous optimisation.

Methods and tools

Explicit, verifiable methods

Every tool we use is documented: its sources, assumptions and limitations are known to our clients.

Social listening

Aggregate analysis of public conversations to identify themes and concerns.

Content tests

Comparing formats and wording to identify the most relevant.

Moderation charter

Public, consistent rules applied across all discussion spaces.

Impact dashboards

Tracking meaningful indicators beyond follower counts alone.

Tracking indicators

Measuring honestly

Every indicator is labelled by status — target, calculated estimate or measured result — in line with our principles of rigour

IndicatorWhat it showsStatus
Meaningful engagementSubstantive interactions: shares with comments, questions, sign-ups.Measured result
Content reachThe number of people exposed, as reported by platforms.Measured result
Online mobilisationThe number of sign-ups or participations the campaign sets itself.Target
Tone of conversationsThe overall orientation of exchanges about the candidacy.Calculated estimate
Safeguards

Authentic digital

We refuse any practice that distorts online public debate.

No fake accounts

No inauthentic accounts, bots or artificial simulation of popular support.

No disinformation

We neither create nor share false, misleading or manipulated content.

Transparency

Sponsored content and paid relays are clearly identified.

Respect for platforms

We comply with platform rules on advertising and civic integrity.

“
In the digital space, trust is won through authenticity, never through artifice.
AXIOME working principle
Typical situations

In what contexts do we work?

Illustrative situations: they do not describe actual engagements.

A connected youth

A candidacy seeks dialogue with young voters who get their information mainly online.

A scattered presence

A party has many uncoordinated accounts, sometimes with contradictory messages.

Online attacks

A campaign faces waves of hostile comments and needs calm, organised moderation.

FAQ

Frequently asked questions

No. A quality presence on the platforms actually used by target audiences is better than a superficial presence everywhere.

Through indicators of meaningful engagement and action, rather than follower numbers alone, which can be misleading.

Document it, respond with verified facts where useful, and report it to platforms through their procedures.

Let's discuss your project

Every political context is unique. A first, strictly confidential conversation allows us to understand what is at stake and define the most relevant support.

Schéma : cycle méthodologique en quatre temps